Hi Claire,
Thank you for taking the time to leave a review. I am saddened to hear our Lake Mountain Tour was disappointing for you.
Unfortunately, as a public tour company, we are at the mercy of Mother Nature. I am sure our driver made the decision to skip the Stevenson waterfalls to avoid our guests standing out in the rain and cold. Luckily you were still able to see the waterfalls in all their glory in the afternoon!
We do apologise that our driver missed the Chocolaterie, and please be assured we will address this further internally. We plan our itineraries to make the most of the day on tour, and yet sometimes we have to make changes throughout the day to ensure everyone gets home on time. We will make the necessary changes to ensure this stop is not missed again!
We do hope to see you on tour with us soon, and hope you enjoyed exploring Lake Mountain's snow covered playground with us :)
Kind regards,
Tayla