At Adventures Mexico hygiene/cleaning is our number one priority and we take it very seriously. When a situation arises we take immediate action considering that we timely learn about a passenger´s concern. Unfortunately, we knew about this issue after the table was cleared and was communicated by the main office when received the platform report.
Untimely stating We considered this comment is offensive to a fellow passenger with lots of assumptions impossible to corroborate, including that the guide knew about this issue in real time, which was not the case.
Additionally, it is worth noting that our hosts/cooks are hired for their cooking skills and sometimes they are not well versed in foreign language skills thus one of the things we provide is a guide fully fluent in English that provides an accurate translation of the instructions to avoid misunderstandings or to answer any questions or concerns in the English language.
Finally, although our cooking tours have an approximate 5-hour duration they may run longer or shorter depending on several factors that may be out of our control. However, activities are very much divided amongst all participants and some finish sooner than others but we try to make everyone feels included in our activities.