up to 24 hours before the experience starts (local time)
Once you arrive at the Sangster's International Airport upon clearing Immigration and Customs, exit the arrival area (using the first door on the right at the information/taxi desk to exit the terminal). Once outside, turn right and walk towards the Groovy Grouper Bar. Our representative will be standing behind the barricade holding a sign displaying your name and or COCONUT TOURS JAMAICA. Once you have identified our representative, present your voucher to the rep and he/she will escort you to your ride. Return point: Return pickup is from the hotel's lobby. Pickup is scheduled two & a half hours prior to your departure flight time. Your driver will meet you at the main lobby area of your hotel. Please check out and be ready 10 minutes prior to this time.
You can cancel up to 24 hours in advance of the experience for a full refund.