Dear Value Guest, thank you for spending your valuable time to write your review.
We would like to clarify the situation, we are clear in our listing that this tour takes 8 to 9 hours.
Our tour guide was one of the best tour guide he is guiding guest since 14 years we never received any complain about him, we always received excellent feedback from our guest, even today we received excellent review about him.
he was siting with you in the restaurant together suddenly by yourself move with your family walking around without informing him!!
Regarding the car, all our car brand new car and that car was brand new car Land cruiser GXR V8 4.7 litters
Our itinerary without camel ride but we received request from you that you want to ride a camel, our guide take you to badwin family according to your request and you paid direct to them and they already told you the price before you ride the camel and you agree by yourself.
Your son was noisy and messy , and he break the car headrest I saw it by my self our guide has informed you that your son break the headrest just to let you know what your son did not to ask you to pay for it in fact you should pay for it, but we didn't ask you for any payment, even we get request from you for baby seat and we provide for you without any extra charge.
We hope its clear now and of course we wish to see you again in Oman the land of friendly peoples.
Kind Regards
Discover Mazoon Tours Oman
Reservation Team
info@discoveromantours.com
+968 99737110