Thank you very much for taking the time to share your thoughts on your recent day trip to Agra by express train. Your feedback is incredibly valuable to us as we continuously strive to improve our services and provide our customers with the best experiences possible.
We're delighted to hear that despite some unexpected detours from the advertised itinerary, you still had an enjoyable day exploring Agra and its iconic landmarks. We truly appreciate your positive comments about our professional driver and guide, Narendra, whose local knowledge added depth to your experience.
Your observations about the logistics of meeting the driver upon arrival and the importance of clear communication are duly noted. We understand the significance of accurate information and the need for seamless coordination, and we will certainly take steps to address these areas for future travellers.
We're glad you appreciated the craftsmanship and quality showcased at the exhibition, although we apologise for any confusion regarding additional taxes.
Your feedback regarding the discrepancy between the advertised tour description and the actual itinerary is invaluable, and we sincerely apologise for any inconvenience this may have caused. Rest assured, we will review and update our tour descriptions to ensure they accurately reflect the experiences we provide.
We're thrilled that you now have a deeper understanding of Agra's rich history and cultural heritage, despite the deviations from your initial expectations. Your candid review helps us to continually refine and enhance our offerings, and we hope to have the opportunity to exceed your expectations on future journeys with us.
Thank you once again for choosing us for your Agra adventure, and we hope to welcome you back soon for another unforgettable experience.
Warm regards,
Amit