The experience was meh at best. We were picked up at our hotel and brought to the place where we would begin out adventure. Legally, they had to make a slight change since we had a 7 yr old with us, as we booked a pair of two seat ATVs. After waivers are signed, we walk out to the ATVs and choose one. Mind you, we’ve still not been introduced to anybody that was supposed to be our tour guide. We asked the one person who worked there that was outside with us where we were to go, his response was “around the island” to which we followed up with “anywhere?” And he responded “no, you’ll guide you”. Ok, guides identified but he still didn’t formally introduce himself. Meanwhile he checks to make sure we were able to starts the vehicles, then jumped in his own and we started off. We make our way to the first of a few stops. We all park, get out and climb this natural rock formation. At the top he doesn’t say much to the group as a whole but instead speaks to those asking a question, myself included. He was nice and did answer my question. That’s all. We climb down and walked into a shop across the street and grabbed some cold drinks as it was full sun. Jump back on the vehicles and head to the next stop. Again, get off, look around, no information from the guide, rinse and repeat. One stop we were only going to stay for literally one minute! We asked to explore the spot and takes pics and he said ok. The final stop was a place to swim and the entrance was between residential properties. However one of the participants piped up and talked to the guide and stated how he did one of these last year and he was brought to a cove which was more fun and interesting to go and see rather than the beach. The guide checks with his boss and away we go. After a few minute ride we arrive and most of the group went to swim for a bit then returned back to base. We did find out at one stop he had just started working there a month before.
Regarding the ATVs, the two we had, plus asking others and visual observation, these vehicles needed maintenance, badly. The tread on our tires were decent; not new but not worn smooth either. One vehicle had two decent tires on the from and smooth tires in the rear, only showing the remaining tread that existed on the sides. The steering was loose and sloppy and the brakes were so so at best and squealed repeatedly. Thankfully once you removed your foot from the gas the bike would slow considerably. Our ATV sounded like it wanted to stall on multiple occasions but didn’t.
On a positive note, we did get to see parts of the island you typically wouldn’t have been able to see otherwise. This is where the 3 stars come from. While the experience of seeing parts of the island you wouldn’t normally was unmatchable, the lack of nearly any communication from our guide made the trip not so great. I’d do this again, but it will be through a different operator.