Hello, the cost that we handle is related to the area where the trip is taken and is direct with the cooperative.
Due to park rules, only pangas are allowed to enter the hidden beach.
What is allowed in hidden beach is only 30 minutes, we cannot spend more time inside since they are park rules.
We regret the bad conditions of the helmets but it is not our company's equipment since only the Park Rangers are the ones who are authorized to give us the helmets and we do not have permission to use our own helmets that are in better conditions.
We are very sorry that you had a bad trip because of the incident that happened.
We always see for your safety and obey the rules of the park and the marina.