Good morning Ms Marcia, it is a pity that your city tour was disappointing, we always let you know that Embu das Artes is a city famous for its arts fair on weekends, talking to our guide, he explained to us that he suggested 2 restaurants for you (the one you saw at the entrance to the city and the German restaurant) and you chose, but the information that it is the only open restaurant is not exactly accurate, there must be at least 40 options, when our guide saw that you spent more than 2 hours in the restaurant, he is instructed to say that the schedule is tight, and that if necessary we are available to stay longer (but, logically, there is a cost to work more than the contracted time) and even so he ended up staying because of the I transit almost 6 hours, and the contract was 4 hours, and we don't charge you any extra. As for the traffic, there was a demonstration on Av Paulista and our guide actually informed us that there was unusual traffic that day on the way back to São Paulo. Again we apologize for what happened, and we will always keep informing you that Embu is really more interesting on weekends. We hope someday to have the opportunity to change your bad impression of our small company that always strives to please all customers, I hope that at least you were satisfied at this point. Regards.