Hi,
Thanks God Viator perfect knows what happened as we were in contact with them in the last 3 days before the service! We called you on the provided number, nobody answered, we texted you…nobody answered, we emailed you…nobody answered, we left a message at your hotel and they left you a message…nobody answered…how do you think is possible to book a transfer without providing a pick up time? You needed to book a full day car at disposal so the driver could wait there till when you were ready! My driver stayed there 1 hour and you didn’t come down at the lobby to meet him, honestly, the wrong client every without respect for workers, money can buy a taxi, not the respect! Poor man!