Tokyo

Mt. Fuji & Hakone Tour Tokyo hotel pick-up & drop-off by Grayline

Tokyo, Japan
Mt Fuji and Hakone Sky Gondola Ride Lake Cruise One day Tour

From $117.10

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 10 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

    What's Included

    • Certified English-speaking guide (National Licensed Guide-interpreter)
    • Pick-up service at designated hotels in Tokyo
    • Drop-off service to the hotel initially picked up (Only if you choose the return by bus option)
    • Sky gondola ticket
    • Lake cruise ticket
    • Bullet Train ride to Tokyo Station (only if you choose Bullet Train option)
    • Lunch
    • Gratuity (not obligatory)
    • WiFi on board

    Meeting and Pickup

    Pickup points

    Select a pickup point

    Start time

    08:30 AM

    Pickup details

    Please note that the pick-up time for designated pick-up hotels may vary. We will provide the exact pick-up time and meeting spot for each hotel in the confirmation email.

    What To Expect

    Mt. Fuji 5th Station

    30 minutesAdmission Ticket Included

    Gotemba

    40 minutesAdmission Ticket Free

    Hakone Ropeway

    15 minutesAdmission Ticket Included

    Owakudani Kurotamago Kan

    20 minutesAdmission Ticket Free

    Lake Ashinoko

    30 minutesAdmission Ticket Included

    Odawara Station Tourist Information Center

    10 minutesAdmission Ticket Free

    Additional Info

    • Confirmation will be received within 48 hours of booking, subject to availability
    • Not wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Infants must sit on laps
    • Not recommended for travelers with back problems
    • Not recommended for pregnant travelers
    • No heart problems or other serious medical conditions
    • Most travelers can participate
    • The tour involves walking outdoors and requires the use of stairs to access the restaurant.
    • Remaining time will be allotted for pick up and travel time in between the attractions .
    • The schedule, including tour completion time, visiting hours, and other details, might change due to heavy traffic, weather conditions, or other operational reasons. In such cases, the tours won't be canceled, and there won't be a refund for the tour fare.
    • The Hakone Sky Gondola, Owakudani Valley, or Boat Cruise on Lake Ashi may be excluded or substituted due to weather conditions, heavy traffic, restricted entry, or other operational reasons. In such situations, your tour guide will take you to one or two alternative sightseeing spots, like Peace Park in Gotemba, Hakone Shrine, Hakone Geo Museum, Hakone Komagatake Ropeway, Mt. Komagatake, Hakone Ashinoko Boat Cruise, Narukawa Museum, a boat cruise on Lake Kawaguchi, or Mt. Fuji Panoramic Ropeway.
    • If the road to Mt. Fuji 5th station is closed due to snow or other reasons, heavy traffic is expected, or if the tour is running behind schedule, we will drive to the highest accessible point. Please be aware that even under these circumstances, the tours may not be canceled, and the tour fare shall not be refunded.
    • If you have food allergies or dietary restrictions, we regret to inform you that we are unable to provide any special meals. In such cases, we kindly ask you to choose the tour option without lunch.
    • The tour guide will accompany you on the tour bus back to Tokyo after Odawara Station. However, the guide will not board the Bullet Train. Instructions will be provided to those returning to Tokyo by Bullet Train on how to reach their hotel from Tokyo Station before boarding the train.
    • If participants who disembark at Odawara Station after the tour encounter delays and are unable to catch their scheduled train due to heavy traffic or operational reasons, refunds will not be provided. Instead, please take non-reserved seats on the subsequent train.
    • We suggest bringing warm clothing and rain gear, including a raincoat and an umbrella, for your visit.
    • Children up to 5 years old can join the tour for free. However, please be aware that bus seats and lunch will not be provided at no cost. If bus seats or lunch are required for a child, the applicable child fare will be charged.
    • Guests with the following health problems should avoid outdoor activities at Owakudani Valley: Allergic asthma, bronchial disorders, respiratory complaints, heart complaints, and individuals using heart pacemaker equipment.
    • A taxi may be utilized for pick-up and return services. Due to operational reasons, a guide may not accompany you during pick-up and return services. Pick-up services at each hotel are available when the reservation is made more than one hour before the scheduled pick-up time.
    • This tour/activity will have a maximum of 45 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

    Traveler Photos

    See more
    Featured review
    Abhijeet_S
    I planned this day trip after confirming it was sunny day in Kawaguchiko and I got excellent views of Mt Fuji. Our tour guide Shizouka was very knowledgeable and polite. Entire trip happened smoothly. Only thing I wish was that we should have gone to Hakone Shrine as well

    Reviews

    4.0
    28 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
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    Reviews by Viator travelers.
    Showing 1-10 of 28 reviews
    Full Day bus tour - April 2024
    Jenny_S, Apr 2024
    We chose to book a full day bus tour (bus ride in and bus ride back to our designated hotel) with lunch option included. We were lucky to go on a day with good April weather, so got a full view of Mt Fuji up to the peak. A visit to Peace Park gave us our first viewing of spring blossoms and a peace pagoda. Our afternoon events included Hakone ropeway and a lake cruise on the Queen Ashinoko, in which the former gave us a bird's eye view of sulfur mining activities in the Owukudani volcanic valley. Unfortunately our lunch was pushed back to 2pm due to scheduling and our tour group was the last group to dine at the local restaurant after other tour groups were just leaving. Table settings were already set up for our arrival and food was already plated according to dietary preference, so it's uncertain how long the food had been sitting on the lunch tables. One of us got sick in the evening, and suspect it was foodborne illness. Overall, we got to see Mt Fuji, spring cherry blossoms, ride a ropeway and take a lake cruise. Based on experience, our recommendation is to take advantage of the bullet train back into Tokyo for a quicker return, or utilize the full day bus option to stay economical. Skip the lunch option and pack a personal lunch.
    Response from Host, May 2024
    First of all, thank you very much for choosing our Mt. Fuji & Hakone tour and leaving us a positive feedback. We're delighted to hear that you enjoyed the great views of Mt. Fuji and the cherry blossoms too. Secondly, we're sorry to hear about your dissatisfaction and concerns regarding the meal offered at the restaurant. However, we want to assure you that the guide called the restaurant 2-3 times before our arrival, with the last call made 10 minutes prior to our exact arrival time, to ensure they could prepare a hot dish for all the guests. So, the food prepared on the table didn't sit there for long. Nevertheless, we apologize for any disappointment you experienced. Thank you again for your valuable feedback and for taking the time to write a review.
    Memorable trip.
    KjellArne_B, Apr 2024
    Very nice trip on a sunny day in April (would think weather is important). Yoshi was a very good guide and gave great insight and good company.
    Response from Host, May 2024
    Thank you for leaving a 5-star review for our Mt. Fuji & Hakone Tour. Yoshi was also thrilled to hear your review. We're both happy that you enjoyed the tour.
    Phenomenal Trip to Mt Fuji & Hakone
    Anthony_C, Apr 2024
    An absolutely fantastic tour to Mt Fuji and Hakone. Unfortunately we were only able to go to the 1st Station on Mt Fuji, however, this was from landsliding on the mountain. Nonetheless, it was phenomenal to see Mt Fuji out from behind the clouds. We enjoyed an absolutely fantastic lunch before heading to Hakone where the views just kept on coming. If you are booking this tour, I do highly recommend returning by bullet train from Odawara Station as it's at least 1 ½ hrs back up to Tokyo without traffic. I would highly recommend this tour and tour company.
    Response from Host, May 2024
    Thank you for choosing our Mt. Fuji & Hakone Tour and leaving a 5-star review. It means a lot to us. We're so glad to hear that Mt. Fuji appeared on the day, and we appreciate your compliment about our lunch as well. We really appreciate your time in writing such an amazing review. Hope to see you again!
    Awesome
    Narin_K, Apr 2024
    This is the perfect trip ever since the tour operator is very helpful in accommodating us to the other day due to miscommunication and it turns out to be the day with very good weather condition. I appreciate their caring and prompt action for us as a group of 7 from Cambodia. Strongly recommend for this one! Narin
    Response from Host, May 2024
    Thank you for booking our Mt. Fuji & Hakone Tour. We always prioritize customer's benefit. We're glad you could join us on the alternative day, and we're really happy to hear that you enjoyed the tour too. Thank you again, and we hope to see you again.
    Great way to sightsee Mt. Fuji & Hakone
    Abhijeet_S, Apr 2024
    I planned this day trip after confirming it was sunny day in Kawaguchiko and I got excellent views of Mt Fuji. Our tour guide Shizouka was very knowledgeable and polite. Entire trip happened smoothly. Only thing I wish was that we should have gone to Hakone Shrine as well
    Response from Host, May 2024
    Thank you for your 5-star review! And thank you very much for choosing our Mt. Fuji tour. Shizuka was very happy to receive your message. Sometimes, we visit Hakone Shrine if the sky gondola or lake cruise is suspended. Sorry about that. We hope to see you again!
    An incredible trip 10 out of 10
    Graham_M, Apr 2024
    A totally amazing tour. Fantastic visit to mount Fuji, although it was not very clear on first visit, our guide stopped on the way down at a viewing point as the clouds had cleared, not part of the trip. Cruise on lake Ashio was amazing with beautiful views. The bullet train ride was the icing on the cake. 10 out of 10 to our guide Yoshi, who was very helpful and spoke perfect English, extremely informative and good humoured.
    Response from Host, May 2024
    Thank you very much for choosing Japan Gray Line. We showed Yoshi your review, and he was thrilled to receive your compliment. On his behalf, we'd like to pass along his regards. Thank you again.
    Skip if the weather is bad
    Paul_W, Apr 2024
    Unfortunately the weather was bad and as a result we didn’t see Mount Fuji and the boat ride was cancelled. The tour should be cancelled in poor weather. In addition it said it was a 10 hour tour and it’s closer to 12 hours. Sorry for the poor review but this is an honest review.
    Response from Host, May 2024
    First of all, thank you very much for taking the time to write a valuable review for us. Your honest feedback means a lot to us and to other potential customers. While we can't cancel the tour just because of rain or fog, we should have provided more information about potential circumstances under poor weather conditions. Thank you again for your review.
    Overpriced and overpromised
    yevgeniy_s, Apr 2024
    Poor tour planning. This is an all-day ordeal. I was with my family and knew we would not enjoy the bento box style lunch based on photos other people posted. So we planned to make our own lunch arrangements. What I didn’t expect is that we would be dropped off at some god forsaken intersection in Gotemba with one and only restaurant in sight. It had disgusting “traditional” fare, as predicted, but we had absolutely no alternatives. Not one other spot where you could buy something that’s not deep-fried or pork-based. Why would the organizers think it acceptable to take a group of people on an all-day tour where the only lunch option is to get nasty chow from the place where they get kickbacks? We couldn’t stand the smell or look of this “food” so we left Gotemba hungry. The top of Hakone ropeway had places which sold junk food, but they were cash only. What a travesty! We did not a crumb of food until we got to lake Ashi, where I was able to buy some ice cream and pay with a credit card. This is absolutely horrendous route planning.
    Best guide
    neslihan_i, Apr 2024
    Our guide was the best. Good English good information and attentive. Explained a lot about Japan and traditions. Answered our questions.
    Response from Host, May 2024
    Thank you for joining our Mt. Fuji tour and for your 5-star review. We're curious to know who your tour guide was. We would like to share your excellent review with them to make them happy. Anyway, thank you again for choosing Japan Gray Line, and we hope to see you again.
    Trip is long, however our...
    Ha_N, Apr 2024
    Trip is long, however our tour guide Yoshi is fantastic, very knowledgeable, funny and professional. We learn quite a lot about Japanese culture from him. Thanks Yoshi for an excellent service.
    Response from Host, May 2024
    Thank you very much for your positive review! We passed on your feedback to Yoshi, and he was thrilled to hear it. We hope you enjoyed the day and look forward to seeing you again.
    Wet day but made the most of it
    Valerie_M, Apr 2024
    A very wet day so glad to spend much of the day on a coach watching the rain and wind outside from the comfort of our seats. Pickup and return was well organised. Once the sun came out we were able to see great views of Mt Fuji. Lunch was authentic Japanese and was enjoyable and interesting. Guide was well organised and helpful. More background information about Japan and Japanese culture would have been welcome.
    Response from Host, Apr 2024
    Hello. Thank you very much for taking the time to leave feedback. Your input is invaluable to us and helps us improve our services. We're delighted to hear that the weather improved during your visit and that you were able to enjoy the majestic view of Mt. Fuji. We have informed your guide about your preference for more background information about Japan and its culture, and we're committed to enhancing our guiding skills to better meet your expectations. Once again, thank you for your feedback, and we hope to welcome you back in the future.
    Disappointing
    Fiona_F, Apr 2024
    To say this trip was disappointing, was an understatement! Guide was a lovely lady who provided lots of information. Mount Fuji stop was fine - only allowed to go to 4th station rather than 5th as advertised but got good pictures. It then went wrong. We were told that due to high winds that the cable car to Hakone was closed. We accept that the weather is not controllable. However, we headed to lunch and expected a plan for the afternoon. Lunch was tasty but no offer of drinks to buy. We found out as we left the restaurant that there were drinks available to buy. We got on the coach at the specified time but the guide spent the next 40 minutes organising taxis for those who didn't want to continue with the tour. I expected an announcement of choices for the afternoon but for those of us who didn't complain loudly, we just set off late and were given no choice. We didn't get to Hakone at all and so didn't experience the town or the volcanic eggs. We went to a museum and a park. No real information was provided about these places and neither were of interest to us. We then went to the boat trip with 45 minutes to spare. There were no cafes open and nothing to do except gang around. All in all, a really disappointing day and not worth the money spent. We got the cost of the cable car back but this was no way reasonable compensation for a trip which clearly had no back up plan and the tour guide was left not knowing what to do.
    Response from Host, Apr 2024
    Hello, We appreciate you taking the time to share your feedback with us. Firstly, we apologize for any disappointment you experienced during the tour. Regarding the closure of the road to the 5th Station of Mt. Fuji due to snow, it's indeed a seasonal challenge that affects accessibility. We aim to provide the highest accessible point on the day of the tour, as clearly stated on our page. However, we understand the importance of ensuring that this information is communicated effectively to potential customers considering the tour. Regarding the delay in organizing taxis for other guests, we must clarify that the actual delay was 25 minutes, not 40 minutes as indicated. We reached the restaurant at 13:45, and Ms. Mikami's bus initially departed at 14:30, with both Ms. Mikami's and your bus leaving at 14:55. We appreciate your understanding as we correct this discrepancy. Due to strong winds, we regret that the sky gondola ride to Owakudani Valley was not possible. However, we endeavored to provide alternative stops and offered a refund for the sky gondola, which we believed was the best option given the circumstances. We apologize for the temporary closure of the café at the port, as we were not aware of this beforehand. Nevertheless, it's heartening to hear that many other guests enjoyed strolling around Lake Ashi. Once again, we apologize for any inconvenience caused and appreciate your understanding.
    Mt. Fuji was not shy
    Aleksandra_M, Mar 2024
    Sakura-san was amazing guide and very educational. Thank you for beautiful views of Mt. Fuji. See you next time.
    Response from Host, Apr 2024
    Hello, Thank you very much for taking the time to leave feedback. It's greatly appreciated by all of us. We've shared your positive comments with Sakura-san, and she was overjoyed to hear them. Thank you once again, and we hope to have the opportunity to welcome you back someday in the future.
    Cold and wet but so beautiful!
    Anne_S, Mar 2024
    Lovely guide. Very efficient! Shame about the rain and no Mt Fuji San sighting! Lunch was delicious! Drivers San very safe . Arigato! Thank you so much!
    Response from Host, Apr 2024
    Hello, We truly appreciate your positive feedback despite the lack of visibility of Mt. Fuji during the tour. It means a lot to us to hear such positive comments. Thank you once again for choosing to join our tour. We hope you continue to love Japan and that we have the pleasure of welcoming you back again in the future.
    Tour guide, Izumi-san,...
    Evelyn_N, Mar 2024
    Tour guide, Izumi-san, was excellent - funny, knowledgeable and took great care of us. The itinerary covered everything we wanted to see in Hakone for a day trip.
    Response from Host, Apr 2024
    Hello, Thank you very much for your positive feedback. We're thrilled to hear that you had a great experience! We've shared your kind words with Izumi-san, and she was delighted to hear them. Thank you once again, and we eagerly anticipate your next visit!
    Hakone day trip
    Sergio_R, Mar 2024
    Best trip ever. Viator made this trip so easy from pick up from the hotel and if you want they can drop you off as well. The tour guide spoke English and was extremely helpful with directions. Thank you so much
    Response from Host, Apr 2024
    Hello, Thank you so much for your positive feedback. We truly appreciate it! We look forward to welcoming you back again soon!
    Really well organized...
    Chantal_H, Mar 2024
    Really well organized trip, beautiful scenery and let’s not forget our amazing tour guide! She was very knowledgeable and helpful ,would definitely recommend this tour!
    Response from Host, Apr 2024
    Hello, Thank you so much for your positive feedback. We truly appreciate it! We look forward to welcoming you back again soon!
    Marvellous experience and lasting memory with snow!
    Grace_W, Feb 2024
    Awe has most memorable moments of viewing Mt Fuji from ground, lake, cruise and gondola! Magnificent view with beautiful blue sky and clear weather. Tour guide Shizuka-san was very friendly and helpful. Lots of fun activities and clear explanation through the trip. Japanese lunch was great and bullet train ride worthy! Driver Imai-san was super skilful to navigate in the narrow windy hilly roads!
    Response from Host, Feb 2024
    Dear Customer. Hello, We are glad to hear you enjoyed the tour with one of our professional and friendly guides. We appreciate your kind review. Your comments will be very helpful to other customers and to us as well. We are always happy to answer any questions you may have. We hope you enjoy the rest of your stay in Japan!
    Visit to Mt Fuji
    neelan_p, Feb 2024
    Sadly the weather had the last say . We unfortunately were not unable to see two of the main attractions booked for on this tour .. However the tour organiser was extremely friendly and gave good insights of the areas . She was extremely attaining in that she taught us to count in Japanese and a few other things which made the bus tour a pleasant one …
    Response from Host, Feb 2024
    Dear Customer. Hello, We are glad to hear you had enjoyable tour with one of our knowledgeable guides despite the unfortunate weather. We appreciate your kind review.Your comments will be very helpfil to other customers and to us as well. We are always happy to answer any questions you may have. We hope you enjoy the rest of your stay in Japan!

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