You....again....
The tour is well explained online and everything was done as described.
1. the tour lasts a total of 10 hours and we are not required to explain the logistical and organizational part of it having, as mentioned before, carried out everything according to plan.
2. return transfer by shuttle: when you booked, did you check where your hotel was, on the map, in relation to our departure port? It is about 1.5 hours each way so about 3 hours, see "Sorrento area" in the description of the port of departure.
3. on July 31st we sent you meeting point and pick-up time, you knew from the 1st moment where and at what time we would pick you up, so I don't understand this further complaint expressed only after taking part in the tour. Nobody promised you a hotel pick up ....
4. As for the lunch, I refer you to point 2, when you booked it was written that the lunch consisted of sandwiches and drinks and not a 4-course lunch at the restaurant.
We have not misleading anyone, you must be aware of what you are buying without blaming anyone but only yourself for not having read correctly what you are about to buy that is basically the tour that is well described online and that you have done with us, nothing more, nothing less.
Best Regards
Marina