Dear Katie,
Thank you for the time you took to write a review as we do believe that your feedback is very valuable.
As you say, this tour is intented for travelers with limited time who wish to get the most out of their visit. In this 3 day private tour, you had the chance to visit probably the most cosmopolitan islands of Greece, participate in 2 cruises as well as have free time to stroll around each island. We do not quite understand your comments that you would expect to be paired up with a bigger tour since you had this time at your disposal.
As far as the delay in Santorini, please have in mind that Santorini, especially this time of year, is very busy with thousands of people visiting the island, therefore you need to find the designated driver holding a sign with your name written on it. If you still have difficulty finding him, we provide you with his personal phone number so you can locate him.
Moreover, the reason we arranged to leave your luggage at the affiliated coffee shop (with our own charge) is because the ferry boat arrivaed lated that scheduled and very close to the time of the cruise's departure. There was not time to transfer you to the hotel as you could have lost the cruise.
At the end of the cruise in Santorini, as this was a group tour, there was a bus scheduled to transfer all the passengers and the pick up point was announced by the tour leader.
Lastly, as we are a travel agency, meaning that we provide you with guaranteed services, 24/7 communication and we arrange evertyhing for you instead of you; from transfer services to accommodation and cruise tours.
In any case, we are happy that you enjoyed your visit and we hope to see you again in the future where you will have more time to explore our beautiful country.
Dimitra Katsaouni