Thank you for your review. We are sorry we did not meet your expectations.
As it is explicitly stated on our product page, this is a private transfer and not a transfer with a private car.
The price is not the same as a taxi, but it is by no means double the price of a taxi. On the contrary, it has one of the most competitive prices on the market given the quality of the service we offer.
We were tracking your flight, and our driver was there on time to pick you up and help you with your luggage. He provided cold water, but you said you did not need one.
Thank you.