Dear Robert_C,
Thank you for sharing your opinion with us, it is very valuable to us.
We are sorry to hear that your experience with Tootbus was not up to your expectations.
We sincerly regret to read that you had to wait at our stop. A bus passes every 2 hours on our blue line and every 90 minutes for the red line. You can follow in live time all of our buses running on our application and also when the next one would be.
Regarding the heat issue, as a planet-friendly company, we try not to over heat our buses.
We invite you to contact us through our form https://www.tootbus.com/en/brussels/help/contact so that we can study your feedback in more details and provide you a complete answer.
We hope to see you soon on board one of our buses to regain your trust!
Tootbus team in Brussels