Mrs Brittany maybe had the worst day of her holiday.....as she wrote ...everything went wrong:
She was on WRONG train that took her where the weather was terrible...
She was lost
She wasn't able to reach Capri where the weather was sunny and beautiful....
We reserved the places on the boat for her and just few minutes before the departure she contacted us on Viator asking a refund ....but unfortunately we couldn't allowed it considering we missed other passengers...plus we offered her, in case one day she will be able to visit Capri.... a boat tour ride for free!
After all this bad events on her side, She thought it was right to review us with a single star instead of her bad day which obviously does not depend on us.....
Happy to have been her relief valve
Arrivederci e grazie
ROBERTO