Thank you fro your feedback..
1-You canged the pickup location on last moment
2-Drive was driving underspeed limit Sz road speed limit is 140 KM/h and he is very profession guide we dont belive he can sleep on drive but as per your concern we alredy give him warning on this case.
3-He is english speaking tour guide with both driving and tour guide licence.
4-As we can see your booking just for mosque tour and when we have private tour just for one place how cum guide ask you to leave in 30 min there is no sence on your clame and if he give you only 30 min how cum he let you wait it means in 30 min he hepls others and let you wait as well.
we can understand you were not happly with us but for that false clame is not good because it cause someone lose his job.
Thank you