Dear customer, I will refute your slander and lies point by point. That day, the sea was not optimal to go to ses illetes, and the captain decided to modify the itinerary and go to the beautiful saona cove. We prioritize the safety of our customers, and not by a group of 3 capricious women put at risk the integrity of other customers. The sea is unpredictable and sometimes these things can happen. We trust the judgement of our experienced captain and what he decides is the right thing to do. Cala Saona is one of the most beautiful coves of Formentera, but there are plenty of people on the beach like any other beach in the Balearic Islands in August. The views of the cove from the boat are unbeatable, we don't understand your disappointment. And we cannot cater to your whim, knowing that the weather conditions are not suitable. We do not cancel tours for these reasons, we simply modify the route to meet our obligations. As soon as the captain did the breafing, he told you the route to follow. You have already started with your anger, which makes the whole day go on in a bad mood. Your sandwiches got wet because you left an open bag, where other passengers also leave food, drinks and ice. You should take more care of your belongings so that these things don't happen to you. You were sharing a boat with other people, so you should have been more organised. For this reason you decided to go to a restaurant, which charges you €5 for the transfer in your boat, and it is a payment you have to make to the RESTAURANT, not to us. I, Pali, organise the excursions with total professionalism as can be demonstrated by the excellent reviews we have, what I cannot do is to take 20 calls and messages to answer whimsical women, who do not understand maritime safety, and think they know about the rules of the sea. Next time, go for a cheaper boat, where safety is not the most important thing. For us it is, for the captain too, even though he doesn't like to spend more time sailing to get you to a place sheltered from the wind.