Dear Mrs. Mcadam,
Thank you so much for your feedback about our drivers performance on your past tour. We really appreciate the details you shared with us about areas where we can improve. This insight will help us greatly as now we have spoken to our driver and asked him what happened. Unfortunately our driver was not in a great moment and we have to sincerely apologize for that on behalf of KoperTours. Going forward we will definitely use other drivers. We are very sorry that you didn't like our driver and we wish you had a better experience with us.
We wish you a wonderful day and and we hope you enjoyed sLOVEnia during your time here.
Best Regards,
Kopertours