Dear Manny,
Thanks for your review.
I think there is a big misunderstanding about what you booked, and for sure you won't have been scammed.
It doesn't exist private tours in Benfica Stadium. So this tour is the most private one that you could have.
What we provide to travelers it's a much better and complete experience that you could have by yourself in a regular tour. Since the moment you are picked up until the drop off you start this Benfica Experience.
You had a guide that were you with during all the activities, giving you much more information and details that the tour guide was giving to the rest of the group.
For example did the tour guide explain the meaning of Benfica symbol? I'm sure that our guide did...
It’s like having a much more informative/detailed tour.
We feel sorry that you were disappointed.