Hello Marion_M,
Thank you so much for your feedback. I am sorry to hear that you did not like your tour.
In our tour itinerary, your lunchtime is when our guides should be answering any questions that our guests have. Our guides are encouraged to eat before and after their tour to ensure they are not hungry during this experience.
We handpick our guides to provide expert knowledge for this tour in art, history, and the culture of Madrid. While some of our guides may be newer, they are still quite experienced in their fields.
If you would kindly share where you saw the information about an art historian in the description to feedback@devourtours.com, I would greatly appreciate it as I want to make sure there is no misguiding information listed on our distributor pages.
If you have any questions or additional feedback, please feel free to share them with the email address provided above.
Kind Regards,
Iryna