We are deeply sorry for your bad experience, we offer you a sincere apology and if you allow us to explain what happened.
Previously, the starting and ending point of our tour was in neighborhood Roma and we visited this neighborhood, in addition to La Condesa and Coyoacán. We recently made a change in the start and end point to offer a more suitable place with more services, a cafe, and this location is much closer to Coyoacán, so we adapted our tour to visit places that are equally interesting, but no longer we visited neither Roma nor La Condesa. You made your reservation with the previous tour description and we did not notify you of the change in a timely manner, in addition, unfortunately we have not been able to update all the descriptions.
We will correct this situation so that it does not happen again and we once again offer you a sincere apology.