Dear guest,
We appreciate your detailed feedback regarding "The Award-Winning Private Food Tour of Paris." We sincerely apologize for the inconvenience you encountered during the tour, and we deeply regret that it did not meet your expectations.
The change in meeting location and the delay in our guide's arrival are certainly not the level of service we aim to provide. We understand the importance of a seamless and enjoyable experience, and we will address these issues internally to prevent similar occurrences in the future.
Your concerns about the format of the tastings and the tour experience itself are valid, and we apologize for any disappointment caused. Rest assured, we will conduct a thorough review of the tour itinerary, guide training, and communication procedures to enhance the overall experience for our guests.
We genuinely appreciate your feedback as it helps us identify areas for improvement. If there are specific details you would like us to address or if you have any further feedback, please feel free to share so we can take appropriate action.
Best regards,
Withlocals team