Thank you for sharing your feedback regarding your recent sunset cruise experience. We apologize for any inconvenience caused by the duration of the cruise not meeting your expectations. We understand that punctuality is important, and we regret any delay that may have occurred.
Regarding the transfer from the small boat to the actual boat, we apologize if it caused any discomfort. While it is meant to enhance the overall experience, we understand that the wet seats and waves may have been unexpected. We appreciate your understanding in this matter.
We value your feedback as it helps us improve our services. We will take your comments into consideration to ensure a smoother and more enjoyable experience for our future guests. We hope that despite the mentioned issues, you were still able to appreciate the beautiful sunset.
Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
Sea Living Team