Dear Madelyn,
Sorry for you bad experience,
our company made investigation and we checked our on board cctv cameras and at this day and didn’t noticed any unlawful and disrespectful behaviour from our staff members, due the law of the Spain, what captain tried to explain you several times is not allowed to be without face mask on board and even on the streets, also we can proof that on board were only 25 people and that is 50% of capacity of this boat, we can’t fill more than 50% due the government regulations of Covid 19. On the camera we also saw that cork from your bottle of champagne flew out and almost hit another person and after that you were asked not to ride with a glass bottle on board as it was not safe, but you were not forced to throw it away, you poured it into plastic glasses without any issue. We are very sorry that you are trying to mislead our potential customers and distort the facts, our tour is about whale watching and cultural time and not about clubbing and drinking alcoholic beverages.
Kind Regards
Eden Catamaran