Hi thanks for your review- As this review has extactly the same title and almost same content, we have copied and pasted the answer to previous review. hope you dont mind.
We do have a number limit on passengers which is always strictly adhered to, it was a very busy week as we had nearly a week where the boat did not go out due to bad weather conditions. It is very difficult to please everyone, and as we are the most reputable company in the harbour we did try and please everyone when we were able to go out as the weather got better. We are sorry to hear you feel like this.