Hello Sir,
We are glad to read your review because you pointed out a good thing. We investigated about your issue that Our driver provided you with all the information and the only stop was your 1:30hour stop at Lake Kawaguchiko where there is a cruise ship, cable car and lunch break. This era has all kinds of restaurants , it's your choice what you want to eat. Meanwhile, our driver was sitting in the car waiting for you to come back. Our driver answers every question you have right from getting you back to the pickup on time. Our drivers are professional and fluent in English. Therefore, if you have been hurt somewhere, we all apologize. And from now on it will be well taken care of so that there is no chance of complaint from any traveler. Because Our Guests are our Hounor !
Kind regards;