Dear John_S,
Thank you for taking the time to share your feedback on your recent VIP Secret Itineraries Doges Palace Tour with St. Marks Basilica.
We appreciate your input and apologize if your experience did not meet your expectations.
We understand that the distribution of time between the Doges Palace and St. Marks Basilica was not to your satisfaction.
Our aim is to provide a comprehensive tour that highlights the historical significance of both locations.
However, we apologize if the duration spent in each site did not align with your preferences.
Your feedback regarding the emphasis on Casanova during the Doges Palace tour is duly noted.
While we strive to provide an engaging narrative that encompasses various aspects of the location's history, we understand that personal interests may vary.
We will take your comments into account as we continually refine and improve our tour itineraries.
Regarding the time spent in St. Marks Basilica, we regret that you found it too short.
Our intention is to offer a balanced experience, ensuring that our guests have the opportunity to appreciate the architectural and artistic marvels within the given timeframe.
However, we apologize if you felt rushed or desired more time within the church.
We appreciate your feedback, as it helps us identify areas for improvement.
If you would like to share any further details or discuss your experience in more depth, please feel free to contact us at feedback@walks.org.
Once again, we apologize for any disappointment you may have experienced during the tour.
We hope that you will give us another opportunity to provide you with a memorable and satisfying experience.
Best regards,
Jhonas.