Hey Lisandra, you booked your tour pretty last minute. You texted several times within a few hour span about your pick up time while we were out on snowmobile tours. Once we got back from those responded to your inquiry. The morning following the tour you personally texted me "Thanks for last night again! What a lovely experience. Will you be sending the photos taken via email at a later time?" I sent you the photos later that evening. If there was an expectation that you had that we failed to fill please let us know, hopefully its something that we can add on, or maybe its something we need to make a disclaimer regarding. It should also be noted that at the end of the tour each night we always mentioned that the photos will be shared using google drive and that "if you have booked directly with us we have your email and will send your photos with 30 minutes after drop off, if you have booked via trip advisor or expedia please send us your email address using the contact link on your booking". Most people handle this right away and get their photos the same name night. You had waited until 11:49am the next day to text asking for your photos, which again we were out on snowmobile tours. Once we got back we sent you the link.