This booking with Tammy Tran went poorly from the beginning when she booked the wrong date and felt the need to call me(yes it was a phone call and several texts) in the middle of the night to change it. Of course I was scared it was a family emergency to be shocked awake.. when i found out it was just to ask for a free date change, i did accommadate her but told her I could do noon the next day.She agreed and i rearranged my schedule.. while its true i host my games remotely I do set aside two hours for each game as I am a game show host in your pocket and interact the whole time with the guests.
She then asked me to start at 2.30, and once again I rearranged my schedule to suit her. 20 minutes before the game start she canceled! so, no, no refund would be offered.
I have to say i do love my work.. i love hosting scavenger hunts. I love sharing amazing places with my hunters. but a guest like this is really discouraging to me.. not only did i change the schedule for her twice, got a call in the middle of the night, but she felt she needed to try to harm my business with a 2 star review for a scavenger hunt she never did.