up to 24 hours before the experience starts (local time)
Pick up of travelers is included. If your hotel is not on the list, please leave us a note with the name of your hotel to set up a pickup time.
Pick up of travelers is included. Transportation included from hotels in Cancun and Riviera Maya. If your hotel is located outside the pick up area, a central meeting point will be recommended at the time of reconfirmation. If you are staying in Tulum, Cozumel or Isla Mujeres, you will be picked up at a meeting point. If your hotel is not on the list, please leave us a note with the name of your hotel to set up a pickup time. Mayan Jungle Rush QROO, Ruta de los Cenotes, Supermanzana km 18.5 Manzana Av, 77580 Q.R., Mexico If your hotel or vacation rental is outside the pickup area, please go to the nearest meeting point. Hotel pickup is available. Please check the list of hotels on our checkout page to see if yours is included among the available pickup points. Pick Up is only available for Cancun & Puerto Morelos.
You can cancel up to 24 hours in advance of the experience for a full refund.