Hotel pick-up and meeting points for airbnb. If your hotel does not appear in the list you can call us and we will give you more precise information. You have to consider that this wonderful experience is a full day (12-14 hours approximately). This includes the time for the guided visits in Chichen Itza, Swim in Cenote, Buffet Lunch, Visit to the Magical Town of Valladolid. As well as the transfer time from your hotel and the transfer time between each attraction. Approximate time from cancun 3.5hrs one way and 3.5 hrs return. Approximate time of the guided visits in each attraction: 1.5hrs in Chichen itza, 1hrs in cenote. 1.5hrs at buffet lunch, 1hrs at Valladolid Pueblo Magico.

What To Expect

Chichen Itza

2 hours • Admission Ticket Free

Valladolid

1 hour • Admission Ticket Free

Hacienda Oxman Cenote

1 hour • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible
Infants must sit on laps

Most travelers can participate
Alcoholic beverages are not included in this experience, however we have the Deluxe Mode in which they are included and are effectively offered only for people over 18 years old
This tour/activity will have a maximum of 35 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

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Reviews

4.5

7 reviews

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Showing 1-1 of 7 reviews

Chicken Itza Experience

Claire_K, Aug 2023

The intial communication for pick-up times from the hotel was very good, however we were waiting around and wasted approximately 2-3 hours during the whole of the trip. The guide was very interesting and knowledgeable, however the majority of the guests were Spanish speaking and the translation to English was very limited and hard to understand. The Mayan Village was great and taking part in a ' Mayan Blessing' was really great! The Cenote was beautiful, however no information given prior to the tour about charges for life jackets and lockers. The organisation in Chichen Itza was a little chaotic. Our guide was Spanish only speaking and had to send us to another group with an English speaking guide, leaving us feeling a bit isolated from our coach party. Good value for money, although I would not recommend for English only speaking guests and I would not have booked thus trip had I have known. It was a very long day. 15 hours, but could have easily completed in 12 with a bit better organisation.

Response from Host, Sep 2023

thank you very much for your comments, the reason why we take extra time to pick up all our guests is because this special tour is not a private tour so we have a complete itinerary in which we pick up other guests, this specification is in the tour details. On the other hand I would like to comment that at no time during the tour did we receive any complaint from the guide that you did not fully understand the translation, had we received that notification we would have been able to give you a more personalized attention understanding that it is important that all our guests can listen and understand what our guide has to tell them. In Chichen Itza there are certified guides which are administered by the archaeological site, that is why we are assigned guides in Spanish and English, precisely to ensure that everyone can understand the explanation without having to translate all the time, that is why you were assigned a guide in English and the rest of the group in Spanish. I am sure that these details can be improved and that they do not prevent the experience from being wonderful during the tour. Again thank you for your comments.

Chichen Itza all day Experience

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