Hi Katjana,
I am sorry to read this review and for the experience you had.
I think it is unreasonable to give Wild Things Outdoor a poor review based on a number of facts:
1. You booked a hike for 30th November
2. Loud music and people are out of our control. We do not own the trails and have to share with the public
3. You informed you guide that you understood that this was out of our hands.
4. You tipped our guide for good service.
At the end of the day, we gave you the best possible service in a not so ideal context. Fatima did an excellent job as you confirmed.
This would have also been the same if it was cloudy or raining but that is the name of the game when it comes to our mountains and guiding. You have to work with what you have. We do the best we can given the conditions.
Please note your review is a personal opinion not a reflection of our service to you on the day.
Again I am sorry you felt the need to give us a poor rating based on the above facts.
Sincerely,