Hi Edna,
I supposed I can say the same. We were scammed by you. First you booked for 2:00 Pm - then you demanded to change to 3:00 pm. We have accomodated your demand. At the last minute you made excuses that you can't join the 3 pm trip and wanted to moved on the next day. If you booked with other company I'm 101% sure they will not let you reschedule and charged you a NO-SHOW. I use the word excuse because the reasons you gave were different. First you said you were hurt badly from Jetski the second excuse - you were still in Desert Safari at 1:00pm . FYI nobody do Desert Safari at 1:00 pm.
You were on a luxury yacht with a Flybridge and spacious saloon / sitting area. Why were you sitting behind the captain? If you want privacy, there is also available cabin.
Moreover, if you were offered a wine worth with price (AED400) it means it's not complimentary. You can decline right? Don't buy then whine later. If you knew wines well, you can tell by the name if it's worth the price.
Regards