The review must be genuine so that your recommendations and review will be accepted by the readers. We would take this opportunity to explain the reality on a fabricated and baseless review. You booked for a
Desert safari and Dubai tour where as the city tour you marked excellent. We understand and believe that it is a reaction of the “humby bumby” ride on the sand dunes which we call it as safari or roller coaster ride. It seems you put your anger turned as a fabricated review. You booked for the desert safari , we offer an option for the guest with heath issues to opt for the soft ride, which was ignored by you. ABC Tours Dubai is an ISO:9001:2008 quality certified company and we follow a honest and transparent policy so that all guest will offered what is booked. Imagine just for you if deprive the right of other tourist is not our policy. We offer more than what is being promised.
Our messages were ignored. You booked on a sharing tour in the middle of the safari you cannot change the program. In the middle of the desert we cannot do alternative for just one person – Even a taxi is not possible ! You mention henna and sand boarding not available , this is an untrue and dishonest statement – The remaining reviews of this program will tell fact. The lady henna sitting at one of the highlighted area in the camp -how can you miss it ??? It seems you were unable to climb on the top of dune to do sand boarding – please note the sand boarding can only be done on slop not at a flat land.. if carry such expectations how someone can meet it.
Regarding food you expected Chinese food in the middle of the desert is like drying the ocean with a match stick. It is painful that we ABC Tours – the only company that offer fresh farm cornfed chicken and the only camp that has les than 100 person for every evening. While rest of the camps less than ¼ of our size having more than 600 guest every evening. You got high-end services and quality with best hygiene standards you never understood its value. We feel you should have booked with the pricey safari companies who offer no safari (a transfer from the coach on the road to the camp for 5 minutes) and an overcrowded camp. Sorry this is not our standard, we leave the world to decide. We welcome everyone who accept our standards.