Thank you for sharing your feedback about your recent visit to the museum and theater.
We're delighted to hear that you found the museum and theater to be special and beautiful.
However, we're sorry to learn that your experience with the guide did not meet your expectations.
We apologize for any inconvenience caused by the guide's English proficiency and the issues with the microphones.
Effective communication and clear narration are crucial aspects of our tours, and we understand the importance of a knowledgeable and fluent guide.
Your feedback regarding the guide's inconsistent approach and the length of the storytelling is duly noted.
We strive to strike a balance between providing comprehensive information and ensuring an engaging experience for our guests.
We appreciate your input, and we will review and address these aspects with our team to enhance the quality of our tours.
We genuinely value your visit and your feedback. Should you decide to visit us again in the future, we would love the opportunity to provide you with an improved experience that exceeds your expectations.
Thank you for bringing these matters to our attention, and we appreciate your understanding.