We are sorry that you think poorly of our rental. During the tour if you had any problems you could have contacted us instead from the messages you sent us when you were in Anacapri everything seemed ok. Tony is always thoughtful and kind to customers, he provides all the detailed information about the attractions that there are to see at sea, if you wanted to have a tour guide to visit the heart of the island and Anacapri during your free time, unfortunately we don't offer this service, you should have also booked a private guide, our skipper will give you explanations on the caves and attractions that can be visited by sea. As for the Blue Grotto, it was very crowded in the morning so the skipper had decided to show it to you in the afternoon in agreement with you when you would have returned from the center of Capri and Anacapri at 3.30pm. Unfortunately you returned on board 2 hours late, you had to return at 15.30 instead you returned at 17.30 so the Grotto was closed. The skipper brought you back to Positano 2 hours late and you didn't want to pay for the extra hours. Also, you were rude on board as you showed no respect for the boat and the skipper.