Dear Brooke_W, thanks for taking time to share your feedback. We really apologizes to read your words that tarnish our company, our drivers are not used to make threats or change the time of the tour according to commercial activities to do. They give you some proposal about extra activities, proposals are made to enrich and improve your day, proposals that if you read the various reviews you realize how cute they were.
Our Amalfi Sharing is a great service that can not be compared to public transport. And it is sad to read your negative review that came after the rejected refund request. What were we supposed to refund you back for if you went on the whole tour?
We value your opinion regarding the tour and we see it as an opportunity to learn and improve.
We hope to have you soon again as our customers as we can change your mind.
Rosa from Amo Italy Travel
Reservations Dept & Customer Care