Dear Shannon
Thank you for your review
I'm very sorry that your experience at our winery didn't respect your expectations.
We always put a lot of passion and do our best to make the experience as pleasant as possible for our customers. The fact that you did not appreciate it leaves us somewhat dumbfounded as we receive so many compliments from our guests.
We give always the option to do outside or inside with air conditioning because with temperatures over 45 °C /113°C doesn't let to taste well the wines, you will taste only alchool and we advice in this case to do inside. We explain every time the wines and it seems very odd that we didn't, especially considering that you talk about our history as you describe. About the location there are both olive groves and vineyards next to the tasting room and they are very visible. About the last part we work always in a team of minimum 2 people and more and if one person of the team leaves for some reason , it doesn't mean that there isn't nobody else even if it's closing time. We hope that in the future you will want to visit us again, in the meantime we greet you with affection. Tili vini Team