Thank you for sharing your feedback on your recent experience with our Transfers service from the Cruise Port to Barcelona Airport. We're glad to hear that the driver was punctual, but we apologize for any inconvenience caused by the identification process.
We appreciate your suggestion about having the driver enter the cruise port building with a sign displaying your name. This is indeed a helpful idea that can improve the customer experience, especially for older travelers. We will take your feedback into consideration to enhance our service and ensure a smoother connection between the driver and customers in the future.
Your satisfaction is important to us, and we're grateful for your input. If you have any further suggestions or need assistance with future bookings, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you again.