Thank you for sharing your feedback with us. We're sorry to hear that you encountered challenges with long lines and locating the tour group, especially during the busy national holiday weekend in Florence.
We understand how frustrating it can be to navigate through crowded conditions, and we apologize for any inconvenience this may have caused. Your insights are valuable to us, and we will take them into consideration to improve our future tour experiences.
We're pleased to hear that you found Michelangelo's masterpiece, David, to be beautiful, despite the lengthy wait. Your patience and understanding are greatly appreciated, and we hope that despite the challenges, you were able to enjoy the experience. Kind regards.