Dear Guest, thank you for your review, but we disagree. Let us explain:
1. We understand that ''luxury'' is subjective, but we offer a Bosphorus cruise to our guests with one of the best yachts not only in Istanbul, but also in Turkey. Pictures are provided in the product page.
2. The yacht is well maintained, it is cleaned and checked daily. You can check the other reviews, we would never sail with broken equipment. We simply disagree that we have ''broken chairs and tables''.
3. We understand that restrooms are very important for hygiene, that's why we have different restrooms for the guests and the crew. Providing a good experience starts with basic needs such as safety and hygiene. So, the restrooms are checked frequently. Only time that a restroom might not be clean is when a guest uses the restroom after another without waiting for the crew checking it. So, we disagree again.
Even though you said you would not repeat this experience again, we would love to have you as our guests again. Kind regards.
Han - Operation Manager