Dear Amanda_R,
Thank you for sharing your experience with us. We are glad to hear that the team, including your Polish guide and translator, worked together seamlessly to provide you with a fantastic tour. It is also pleasing to know that the lunch provided met your expectations in both quantity and thoughtfulness.
We take note of your comments regarding the pacing of the tour. The importance of reflection and personal time at such a significant site is well understood, and we will certainly consider your feedback as we strive to balance structured guidance with the opportunity for individual contemplation.
We are grateful that you found value in the convenience of our hotel pick-up and drop-off service. Most importantly, it is humbling to be part of your experience in visiting a place of profound historical significance. The sentiment of 'Never forget' is one we hold close in facilitating these visits.
Thank you once again for your feedback, which is crucial for us to continue improving our services.
Best regards,
Welcome in Cracow team