Dear Michael,
Thank you very much for choosing Best of Switzerland Tours to visit Mt Titlis and taking the time to write this detailed review.
We regret to hear that you felt this tour wasn’t worth your money. With other many individual guests and groups visiting this popular destination, the staff at the ticket counter may have some delay when giving out the tickets. Unfortunately, it is not possible to pre-book a specific time slot for groups hence our guests must queue with all other guests.
We are also sorry about the incident that occurred at the tubing hill, but please understand that this wasn’t our fault. Incidents like this may occur unexpectedly and the mountain staff is well prepared for this. Nevertheless, we will forward them your feedback so that they can consider it in the future.
Mt Titlis, like any other destination in Switzerland, can of course be visited individually. By public transport, it would cost CHf 80.80 one way and would involve taking a train and a bus only to reach the cable car station. The information provided by the tour guide during the bus ride about our country and culture and having someone to look after the group are the main reasons why our guests opt for a fully guided tour.
We hope the views from the Alps and the activities at the top of the mountain partly made up for the inconveniences and that you take beautiful memories from your stay in Switzerland.
Kind regards,
Ambika from Best of Switzerland Tours