Dear customer,
thank you for taking the time to rate us.
We are sorry to hear you didn't enjoy your experience with us. We would have appreciated it if you had contacted us earlier so that we could review what happened.
The guide follows the established programme of the tour, but must give equal attention to all participants of the activity.
Our tours are bilingual. This information can be found on the website where you purchased the tour.
Once again we thank you for your time and we remain at your disposal by private message to resolve any questions you may have.
Best regards