Dearest Nicole,
thank you very much for your feedback!
We will provide a detailed reply to help ALL the people to know the true!
You booked the tour on the day of the cycling event and we have been able to know the program and to be sure about the specific closed areas just the day before!
You booked a tour that CLEARLY explain that Positano is a PHOTO STOP at the balcony (your tour detail says that it is 15 minutes stop) so I ask you, are you serious when you say that you thought that the tour included the entrance in Positano? Could you please explain us how is possible to visit a tour in 15 minutes?
We HIGHLY recommend you to read, you can do it also now and you can see that we spend just 15 minutes at THE BALCONY!!
Also, our tour leader asked to ALL the group if it was ok to reach for first Sorrento and after, to check out the time to see if there was enough time to go to Positano but thank you for clarify that maybe was better to reach the balcony to take a picture and let ALL the group miss the cruise ship.
You booked a group tour so we have to respect all the people and ALL the group was from the cruise ship. You NEVER said NO but now you took time to read a review full of lies just because you don't want to admit that you NEVER red the detail of the product.
Thank you again for your lies,
Wish you all the best,
Di Sarno Car Service Staff