Thank you for sharing your feedback and recommendations with us. We apologize for any misunderstanding but we did indeed visit Mandraki harbour, that was our first stop at Fontana Grande that allowed our guests to take some pictures of the mentioned harbour and fountain, and allowed us to pick up that British couple who were staying in Mandraki and joined our tour from there. The duration of the journey from the mentioned picnic lunch stop to the wine tasting took us about 40 minutes, and we apologize if it felt longer to you. The distance from Malona village, where you had the picnic lunch stop, to Triantafoliu Winery is 35 km, which can be verified using Google Maps. In a span of 2.5 hours, we could have easily completed a ride around the entire island, as it is only about 80 km long.
Regarding lunch, we recommend that guests carefully read the tour description before booking. It clearly states that the lunch box consists of a Greek sandwich and fruit. Initially, we provided apples, but then received feedback from some elderly travellers about difficulties in biting them. As a result, we made the decision to replace apples with bananas, which are healthy and easier to bite. We apologize if this change was not to your satisfaction.
As for the toilet breaks, we apologize for any confusion. Lindos, filled with taverns, shops, and restaurants, provided ample options for restroom facilities. Diana has accumulated 24 years of experience in this field, while she possesses a wealth of knowledge and skills, it is worth mentioning she is not able to read the minds of individuals who do not explicitly announce their travel needs and wishes. if you had requested a toilet break, she would have gladly pointed out at least ten places in the nearest vicinity with accessible restrooms. Similarly, in Rhodes town, there are numerous taverns, coffee shops and stores that would have been happy to accommodate your request for a restroom visit.
Please note that this tour is designed with a moderate activity level, and we do not recommend it for individuals with limited walking abilities. The pace of shared tours cannot be easily adjusted to accommodate specific members with mobility issues. For those with mobility challenges, we strongly suggest booking a private tour instead of a shared one. Thank you again for sharing your thoughts, and we apologize for any inconveniences you experienced. We hope that despite the mentioned misunderstanding, you were able to enjoy the sunny beauty of Rhodes.