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Amman Airport Private Arrival Transfer

Name: Amman Airport Private Arrival Transfer
Brand: Zaid Tours and Travel
SKU: 2268AMMAPTHTL
Price: 26.67 USD
Rating: 4.5 (72 reviews)

Badge of ExcellenceAmman, Jordan

45 minutes
Pickup offered
Mobile ticket
Offered in: English

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Overview

Enjoy a stress-free arrival in Amman with this private, one-way transfer service. Simply meet your courteous and professional driver at Amman’s Queen Alia International Airport, receive assistance with your luggage, and hop inside your private transfer vehicle. Then, relax on your ride to your hotel or private residence in the city. Each private vehicle can accommodate up to seven people, and transfers are available 24 hours a day, seven days a week.

Stress-free meet-and-greet arrival in Amman
Private door-door transfer between Amman Airport and your centrally located Amman hotel
Comfortable seats with generous leg room, air conditioning and luggage storage
Enjoy smooth, friendly and hassle-free transfer service
Meet and greet by a professional driver
Private transfers operate 24 hours, 7 days a week

What's Included

Meet and assist
English speaking driver
One-way transport by private new leisure air-conditioned vehicle with on board Wi-Fi
One luggage and one handbag (carry on) per person
Price is per person, based on 1 to 7 adults per vehicle

Optional gratuities
Excess luggage charges (where applicable)

Meeting and Pickup

Pickup point

Queen Alia Intl Airport
Amman Jordan

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

12/1/2020 - 12/31/2030
Monday - Sunday : 12:00 AM - 11:30 PM

Drop-off point

Amman, Jordan

Pickup details

The driver will be waiting for you at the waiting hall after immigration, custom area, and luggage pick up holding a sign with the Lead Passengers’ name outside Starbucks Café area.

What To Expect

Forget waiting for taxis or using a shuttle service at the start of your trip to Amman. Just provide your details and pay in advance when you book, and then present your voucher to your driver when you land at Amman’s Queen Alia International Airport.

Then, settle inside your spacious, air-conditioned private vehicle and enjoy a smooth and comfortable journey direct to your city hotel or private accommodation, all without the worry of taxi meters, getting lost, or the guesswork of using public transport. It’s a private Amman transfer service that’s available 24 hours a day, seven days a week.

Price is per person, based on 7 adults per car/vehicle.

Additional Info

Confirmation will be received at time of booking
Confirmation will be received at the time of booking, unless booked within 3 days of travel. In this case confirmation will be received within 48 hours, subject to availability.
The duration of the transfers is approximate, the exact duration will depend on the time of day and traffic conditions.
Wheelchair accessible
Stroller accessible
Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag.
Over-sized or excessive luggage (e.g. surfboards, golf clubs, diving equipment, or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.

Infant seats available
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate
Waiting time is 60 minutes.
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Featured review

Li Z

your driver was waiting for us outside as soon as we came out of the exit. He also provided a lot of information about Amman and sightseeing tips in Jordan. zwe had a smooth ride to our hotel. highly recommended!

Reviews

4.5

72 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 72 reviews

Thank you

sam_c, Oct 2023

We were met by Abud a very kind and professional man our trip from the airport to our hotel was very quick. Abud helped us with everything we needed.

Response from Host, Oct 2023

Thank you for choosing ZTT and for this wonderful review of your stay. Our aim is always to provide a first-class service, and our professional and dedicated team go the extra mile to ensure our travelers have a memorable stay. It is rewarding to know that our efforts at continuous improvement, are being recognized. We look forward to welcoming you back with us in Jordan for many unforgettable moments to you, your friends, and family. I appreciate the time and effort in sharing your experience.

Professional driver,...

Rougina_C, Sep 2023

Professional driver, Great timing, great customer service, and reasonable price. Would strongly recommend it;)

Response from Host, Sep 2023

Thank you for your comments and for sharing your experience with us. The nicest complement that our team can get is your desire to return to Jordan with us. We are truly happy to learn that you enjoyed your holiday with us and even, it was difficult to leave. What a complement indeed! Looking forward to your next visit.

Driver already at the...

Michelle_T, Jun 2023

Driver already at the arrival when we arrive, nice car. The driver, Ahmed speak a good English, and very polite. A bottle of water waiting for us when he open the booth of the car to put our bags. An absolute A+ service.

Response from Host, Jun 2023

Thank you. Looking forward to having you, your family, and friends with us again.

Excellent Pick Up and Transferred

Constantinos_M, Apr 2023

Efficient, English speaking, very courteous driver. Smooth pick up at agreed point after customs and safe drop off to our hotel.

Response from Host, Apr 2023

Great! Looking forward to have you and your family again with us! Thank you.

Driver patiently waited...

Paul_H, Mar 2023

Driver patiently waited while I queued in passport control for two hours, couldn’t ask for more! Would recommend.

Response from Host, Mar 2023

Thank you. Looking forward to having you, your family, and friends with us again.

Perfectly smooth airport transfer service

Brett_S, Feb 2023

There's not a lot to say.....driver was there when we entered the airport lobby and delivered us to the hotel. Service worked exactly as it's supposed to. Would use again.

Response from Host, Feb 2023

Thank you. Looking forward to having you, your family, and friends with us again

Great

Natalie_C, Dec 2022

Punctual and great service. I felt bad that the driver waited for more than an hour as the queue for the visa was so long.

Response from Host, Jan 2023

Thank you. Looking forward to having you, your family, and friends with us again

Highly recommend!!!

Nikki_G, Dec 2022

I booked my arrival transfer about a month in advance. A few days before my trip, I contacted the tour operator (Zaid Tours) to confirm my flight details and also that I scheduled a few other tours with them. They promptly responded and indicated Amer would be our guide for the week. Amer was waiting for us at the airport and had water for us in the car. He also took us to get tea and we were hooked on Karak tea for the rest of the trip. Amer provided an overview about Amman and our sightseeing tips in Jordan. He helped us with our luggage and waited until we successfully checked into our hotel. We had such a positive experience with Amer and Zaid tours that I booked our airport return and an additional tour with them directly.

Response from Host, Dec 2022

Thank you. Looking forward to having you, your family, and friends with us again

Great driver

NancyK, Nov 2022

We booked a car/driver to take us from the airport to our hotel in Amman. The driver was there exactly on time and took us to our hotel. He was very professional and was a very good driver. It was great as we did not have any stress.

Response from Host, Nov 2022

Thank you. Looking forward to having you, your family, and friends with us again

Never use

JakeE, Oct 2022

This company is a joke, I used the app to change my flight details days before as I had a earlier flight. They never showed up and claimed they came to my later flight. But I had email of notification change. Viator and the company came up with bs answer to avoid the $70 refund. Do not use these companies! Also this happened the week before in Cairo no changes were made and they didn’t show! Viator is a con company

Response from Host, Oct 2022

It is so sad and disappointing to receive such harsh comment and judgement; we sent you a message apologizing for the inconvenience, as your amended flight details (new arrival flight) did not reach our booking department. We still had the original flight MS 701, this is why the driver contacted you as he was waiting for you accordingly. We are contacting Viator for this issue as we do not know why the amended flight was not received by our reservations and operations team to act accordingly, it must have been a technical error as all amendments are confirmed via the chat and you did not receive a reply form us confirming the change, because we did not receive the flight change. We are a serious company and we receive millions of clients without any inconvenience; as it shows in our reviews and products, very punctual not missing any traveler. So we do not expect such action from your side or tolerate such comments! A refund was already provided by Viator for this.

Our driver Basel was the best!

Kayleigh_M, Oct 2022

Our driver, Basel, went above and beyond to make our trip to Jordan amazing! He was so prompt, kind and informative. Highly recommend this transfer!

Response from Host, Oct 2022

Thank you. Looking forward to having you, your family, and friends with us again

Good experience

mtaman, Sep 2022

I arrived and there was a driver waiting for me with a sign written on it my name. He was welcoming and dropped me directly in front of the hotel door. Also the car was very neat

Response from Host, Sep 2022

Thank you. Looking forward to having you, your family, and friends with us again

East airport transfer

Christine_P, Jul 2022

Seamless airport transfer. Driver was waiting with a sign with my name at arrivals. Car had A/c and he was courteous and professional. Took a lot of stress out of figuring how to get to my hotel after a long day of flights.

Response from Host, Jul 2022

Thank you, looking forward to assist you again and again with your travel needs!

No customer service

Tina_C, Jul 2022

My flight was delayed by two and half hours, the driver was nowhere to be found. Tried calling the number provided but the person said there was no way she could reach the driver because it's 3 am and the policy is the driver will leave if the delay is over an hour and half which I was not aware of. However, the driver showed up at my hotel the next day and out of his own pocket reimbursed me the money I spent for a taxi to the hotel.

Response from Host, Jul 2022

Please note the flight was delayed for over an hour and half which is the maximum waiting time, as explained in destination when you called the emergency number at 3 am. However as you have confirmed, WE (Zaid Tours and Travel – Operations Team) refunded you the airport taxi you paid of 40 JD around 60 USD to you directly in destination at the hotel, which is more than the amount of the transfer you booked with us as our prices are competitive and our service is excellent, out of good will from our side. We are really sad and disappointed of your review, when it is not our fault as the flight was delayed without prior information, yet we as a company took responsibility, which we could not have assumed as again not our fault; yet out of integrity, dedication, and respect we did. Hope this clarifies the situation further to all.

Professional, safe & convenient

Farah_R, Apr 2022

Reliable, safe, professional & smooth. Have to say I’m pretty glad I found this service - finding a ride to and from Amman airport has always been a hustle, especially when you arrive late at night and don’t feel comfortable taking just any car from the airport. I’ll definitely be using this service from now on.

Response from Host, Apr 2022

Thank you. Looking forward to having you, your family, and friends with us again.

Superbly courteous and efficient airport transfer experience

Juan_B, Dec 2021

After a long couple of flights getting into Amman, and then chaos and slowness of going through customs and getting your bags, it was super nice to have a very polite driver waiting for us. The transfer was super smooth and very professional. Definitely one of the best transfers we have booked through viator.

Response from Host, Dec 2021

Thank you. Looking forward to having you, your family, and friends with us again.

Seamless transfer

Samantha_O, Jun 2021

Driver was on time, polite, waited while I checked in, great experience! Communicated prior to confirm details.

Response from Host, Jun 2021

Thank you. Looking forward to having you, your family, and friends with us again.

Zaid Travel and Tour is a good company!

Janice_L, Feb 2020

Good Driver! He is friendly I informed him of my flight 8:40 am but my flight was changed to 2:55 pm because my flight delayed twice due to technical issues and weather that’s why I missed the connecting city in Toronto so they booked my new flights then I emailed the driver about the arrival of 2:55 pm so I was not able to find him and asked the lady if she could call the emergency number then she told me that the driver would be coming to pick up. I’ d appreciate his patience and good driving very much.

Response from Host, Feb 2020

Thank you so much, looking forward to have you, your family, and friends again with us.

Good experience

natashabull, Jan 2020

Fab driver polite and safe, didn’t speak much English (am not complaining I speak no Arabic!) but managed to communicate enough for me to feel safe and secure 100% brilliant

Response from Host, Mar 2020

Thank you so much, looking forward to have you, your family, and friends again with us.

Terrible service by Zaid tour

Jean_M, Dec 2019

Zaid Tour DID NOT pick us up at the airport. I called the local tour operator they said they were at the airport at 11am. I asked for 2pm pick up since October when I made my reservations. We took a taxi that cost us higher amount. This is not the first time that local tour did not show up. We demand for a refund and the difference of what we paid. We are asking the Vistor Management to investigate the local tours behavior. We were bullied and arm twisted by the local operators to get more money thought we paid since October. The stress, waste of time and energy, anxiousness of past and up coming tours is making our supposed to be relaxing vacation becomes a nightmare. I will.be writing to the Ministry of Tourism to both countries Egypt and Jordan regarding the behaviour of the brokers and not tour operators.

Response from Host, Dec 2019

I apologize for your disappointment, but please take note it is not our fault and we operate based on the information and details you include in your booking. The booking states arrival at 8.55 am. When you called at around 3 pm yesterday, we explained to you that the driver arrived in the morning and waited for you 2 hours as no show. Which means the service was operational and finalized from our side correctly as per your booking. There is no real complain on ZTT, it is the fault of the person who inserted the flight information and made the booking. There is no right for you to rate this product and service and no refund is applicable in this case. We demand on the other hand due to false information in this review to be removed immediately as it is harmful based on wrong information.

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