Hello Simon
Thank you for taking the time to share your thoughts about your recent trip. We appreciate your feedback and are glad to hear that overall, you had a good experience.
I'm sorry to learn that you felt the replacement for Moraine Lake could have been better. We strive to provide the best possible alternatives in unforeseen circumstances, and I apologize if the substitution did not meet your expectations. Your feedback is valuable to us, and we will certainly take it into consideration as we aim to improve our offerings.
If you have any specific suggestions or if there are particular aspects you believe could be enhanced, please feel free to share them with us. We genuinely want to ensure our customers have the best experience possible and your insights can help us achieve that.
We appreciate your understanding and hope to have the opportunity to welcome you on another trip in the future.
Best regards,
Calgary Tours