08:30 AM
Pickup service is included for most of hotel in Cancun and Puerto Morelos, please mention your Hotel Name and address during the booking. The tour operator will finalize the precise pick-up time and communicate it to you via email. Kindly ensure to double-check your email for updates. We recommend arriving at your hotel lobby at least 15 minutes prior to the scheduled pickup time to meet your tour guide.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)