Xel-Ha Park All inclusive with Transportation from Riviera Maya

The operation department will set the pickup time according to your location, pickups always start 1 to 2 hours before the Schedule on the platform. The travelers that don't provide a hotel name or address will need to contact us to inform us where they will be staying; otherwise, we will not be able to provide the service. For last-minute reservations (from 7 pm) one day before the activity, the services would be subject to availability, it would be important to contact our customer services to confirm the services. If our operation department provides all the information to the customer and they don’t shop at the pickup, they will apply for a no refund.